Refund and Returns Policy
This Refund Policy applies to purchases made from Little while, MB.
1. Right of Withdrawal (EU Customers)
In accordance with EU law, you have the right to withdraw from your purchase within 14 days of receiving your order without providing a reason.
To exercise this right, contact us at: info@littlewhile.shop
2. Return Conditions
To be eligible for a return:
- Items must be unused and in original condition
- Items must be in original packaging
- Proof of purchase is required
3. Refunds
Once we receive and inspect your return:
- We will notify you of approval or rejection
- Approved refunds are issued to the original payment method within 14 days
4. Return Shipping
- Customers are responsible for return shipping costs
- Shipping costs are non-refundable
- If the item is defective or incorrect, we will cover return costs
5. Damaged or Defective Items
If your item arrives damaged or defective:
- Contact us within 48 hours of delivery
- Include photos and description
We will offer:
- Replacement
- Refund
- Repair (if applicable)
6. Exchanges
We replace items only if defective or damaged. For exchanges, contact us directly.
7. Late or Missing Refunds
If you haven’t received a refund:
- Check your bank account
- Contact your payment provider
If the issue persists, contact us.
8. Contact Information
Little while, MB
Email: info@littlewhile.shop
Phone: +370 604 04618
Address: Kurpių g. 11-5, Klaipėda, Lithuania